Kinney Group, Inc.

Account Manager

Job Locations US-IN-Indianapolis
Posted Date 2 weeks ago(3/6/2018 10:06 AM)
Job ID
Sales Development - 320
Security Clearance Level Required
No clearance required


At Kinney Group, we empower our customers’ transition to the cloud, and we need your help. Our solutions leverage forward-leaning cloud computing systems in a space emerging as the “New IT”, which gives our colleagues access to compelling work. We seek ambidextrous talent: we have the engineering prowess to paint the masterpiece, and the business savvy to make the necessary, fine-tuned brush strokes to get there.


We are holistic, strategic thinkers and we demonstrate West Coast agility. Regardless of the role, we are deliberate about customer intimacy and doing the right thing. All. The. Time.


As a member of the Services Sales Business Unit with Kinney Group, you’ll be a business athlete and a valued contributor to our overall success through customer intimacy and providing an unexpected experience.


Position Description:


As an Account Manager within the Services Sales Business Unit, we expect you to have the mindset of a business athlete. The game: oversee successful delivery of Splunk services engagements while identifying follow on opportunities for customers. Additionally, you will support emerging sales opportunities in our focus areas of Public Sector and Commercial Midwest territories. This position combines customer success and sales. The primary technology platform you will interface with and support will be with the Splunk software platform. You will ensure client success, leading to incremental opportunities tied to our high-impact engineering solutions and become proficient on key technical platforms and solutions we represent. Your end goal: ensuring total customer satisfaction on services engagements, identification and facilitation of follow on opportunities, and growth of our presence within targeted territories. You will be working closely with the Services Sales Business Unit Director.


Essential Functions:


  • Business to Business consultative technology sales in the following areas
    • Territory development in coordination with the Director of Business Unit
    • Warm opportunity capture from Director of Business Unit for both commercial and Public Sector territories.
    • Ensure building of accurate deals, quotes, and registrations; creation and tracking of both vendor and client information.
  • Be the Guardian of Goodness with current clients
    • Utilize all resources to effectively address customers’ requirements through services engagement oversight
    • Ongoing interactions and relationship development with technology platform partners from the sales and professional services functional areas.
  • Obtain knowledge of identified platforms and a deep understanding of Kinney Group’s business value to customers by completing the vendor trainings provided within 90 days of hire.
  • Salesforce account, contact, and opportunity creation, maintaining accurate records and update details regularly.
  • Follow up with services sales and software license through existing services engagements.

Desired Skills & Experience

  • Laser focus on client success, satisfaction, and doing what is right
  • Aptitude to navigate customer situations on the fly
  • Adaption and flexibility to achieve optimal results for client, partner, and Kinney Group
  • Accuracy and attention to detail and quality
  • Good organizational and administrative skills
  • Ability to self-prioritize and operate independently when structure may not be present
  • Ability to grasp technical concepts and connect them with business and mission concepts
  • Ability to lead remote meetings and conversations via email, voice, or webex
  • Bachelor’s degree from a four-year college or university or equivalent experience
  • Up to 25% travel as needed

Preferred Skills:

  • Working knowledge of enterprise storage, virtualization, enterprise computing, and cloud-oriented technologies
  • Motivated by tackling challenges and solving problems
  • Knowledge of the Public Sector marketplace and the manufacturing partner relationship
  • Committed to learning and living the Kinney Group company values and customer care approach
  • Advocate for customers by translating feedback into product requirements and roadmap input
  • Ability to manage multiple workstreams in a fast-paced environment
  • Enthusiastic, outgoing, professional, and confident personality
  • Understanding and knowledge of working with Channel Partners and Technology Manufacturers
  • Strong desire to maximize personal earning potential tied to revenue generation and goal attainment
  • Perform other duties as assigned


More about Kinney Group:

Kinney Group is a cloud solutions integrator harnessing the power of IT in the cloud to improve lives. Automation is in Kinney Group's DNA, enabling the company to integrate the most advanced security, analytics, and infrastructure technologies as an optimized solution powering IT-driven mission and business processes in the cloud for federal agencies and Fortune 1000 companies. We are an elite team with a unique combination of credentials for strict security environments.


Kinney Group’s Splunk Practice is an Elite Splunk partner and Top Global Splunk Professional Services provider. With delivery of over 300 engagements and continued year over year growth, Kinney Group’s Splunk practice continues to diversify and grow services lines to optimize Splunk Customer Success and Adoption.


Our colleagues subscribe to a shared ethos and purpose for the company to achieve clarity and organizational health. This translates across every customer touch point within the organization. We offer compelling work as well as leadership commitment to ongoing training and development.  



Kinney Group, Inc is an Equal Employment Opportunity Employer.


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